Please note correspondence in Dutch or English language.
If the delivery of your order takes longer than the specified number of business days (see home page) please contact us by email firstname.lastname@example.org or by telephone (00 31 (0)117-302655 (Annies Heilzame Kruiden).
Wrapping errors, leaky packaging, transport damage or other complaints related to the delivered goods, very annoying but can occur, report this within 48 hours of receipt by email@example.com or by telephone (00 31 (0)117-302655 (Annies Heilzame Kruiden).
The missing/damaged product will be replaced free of charge as soon as possible. We reserve the right to check your message using our internal administration.
By telephone: 0031 (0)117-302655 (Annies Heilzame Kruiden)
We are accessible during the day Monday to Friday. If we are not able to answer the phone, you can leave your data on an answering machine we will call you back as soon as possible.
By email: firstname.lastname@example.org Please include your invoice number.
Complaints must be dealt with within 14 days of notification, if out of necessity this is going to last longer than 14 days you will get a receipt and an indication when you can receive a more detailed answer.
If we are not able to deliver all of your order, we will inform you.
If you do not want to substitute an article , the total price will be adjusted or you may terminate the agreement with us. Already paid amounts will be paid back as soon as possible.